Protecting your personal details
Wilsons Furnishers LTD trading as Wilsons Carpets is registered in England at Unit 7, Houndhill Park, Off Bolton Road, Wath Upon Dearne, South Yorkshire, S63 7LG. Registered number: 04651763.
We are committed to handling any personal information that you give us securely. We recommend giving this policy a full read to learn how we collect your data, why we collect it and the choices you have.
Personal information this site collects
This website collects and uses the following personal information:
Like most websites on the internet, this site uses Google Analytics to track user interaction. We use this data to determine the number of people on our site, this enables us to better understand how you find and use our site. Although Google Analytics records the following data:
- Geographical location
- Internet browser
- Operating system
None of the information above can personally identify you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this.
We consider Google to be a third party data processor because of how Google Analytics' cookies system works. You can find more about the implementation of Google Analytics on Google’s developer guides under analytics.js.
If you choose to join our email subscription, the email address that you submit to us will be added to our servers database. To prevent your email being seen by unauthorised persons, your submission is protected via our sites 128 bit SSL encryption.
Your email address will remain in our database for as long as you allow us to keep it. We will occasionally send out a newsletter to promote our brand, products, services, offers and general news.
You can unsubscribe at any time by using the unsubscribe links (usually contained in the footer of the newsletter) to remove yourself from the list. Alternatively you can request to be removed by emailing us with the email that you want unsubscribing.
We do not sell your email address on to any third parties.
Personal information we collect in-store when you make a purchase
When you place an order with us, we collect personal information to allow us to process your purchase. We collect your name and address to identify you as a customer and to deliver goods to your delivery address, where applicable. We collect your email and telephone number to send you notifications on the status of your order, including any issues or delays with delivery.
Where we have your permission, we will use your e-mail address to provide you with information on our products, services, promotions and special offers, i.e. if you sign up to our newsletter in-store, or online at www.wilsonscarpets.com.
Personal information we collect in-store when you use our measuring service
When you request to use our measuring service we collect personal information to process this. We collect your name, address and telephone number to identify you as a customer and to arrange an estimator to visit your address to complete the service.
Our third party data processors
We use a single third party (detailed above in 'user tracking') to process personal data on our behalf:
You have the right to:
- Access your information
- Request to amend, or update your information
- Request a copy of your personal information that we hold
- Delete your personal information, or restrict how we use your information, unless we are legally obliged not to
- Alter your personal information so you are not identifiable
- Lodge a complaint with your local data protection authority
- Unsubscribe from our mailing list or withdraw any other type of consent