FAQs

Our bulk buying power allows us to receive discounts and pass them on to you.

We are a family run business with over 50 years of flooring know-how. You can be assured of well-trained, attentive staff that are both helpful and knowledgeable and will ensure that you get the best product, the best fitting advice and great value, every time!


Our Stock

Do you have carpet/vinyl/laminate? +

Yes! we have a wide range of loop, twist, saxony and cord carpets in plain, heathered, patterned, glitter and many more styles, plain, wood, tiles and more style vinyl, hard wearing LVT, wood and stone style laminate, thick and shaggy rugs, realistic artificial grass, underlay and handy accesories like laminate beading, grass pins, door bars and more! Pop in and see for yourself!

Do you do glitter vinyl/carpet? +

Yes! We have glitter carpets and vinyl for those who want to dazzle!

Do you have any remnants/roll ends? +

Yes! We do some great deals on remnants and roll ends. Take a look in store and see if you can snag a bargain!

What does the full house deal include? +

Our full house deal is based on 80m² of carpet with a diferent prices depending on the carpet that you choose.

Store Information

How can I find/get in contact with my nearest store? +

We have a map of all our stores here and you can also find your local stores here

When is x store open? +

We update our store opening hours on the stores page on our website, Google and on Facebook. If you are still unsure you can phone any of our stores directly.

Samples

Do you have any samples? +

We have samples of almost all of our flooring in store, so pop into your local Wilsons to check them out!

Delivery

How much for delivery? +

Delivery is free with our fitting service. Alternatively, if your have your own fitter or are fitting your flooring yourself, we can arrange a delivery at a small cost.

Measuring Service

Do you measure? +

Yes we do! Call into or phone your local store to check if fitting is available in your area and arrange to a FREE measurement service.

How much would x cost?/can I get a quote? +

Bring your measurements into store and we can give you a quote on any of our flooring.

Fitting

Do you fit carpets in (Hull/Barnsley/Scunthorpe)? +

If you find your local store on the Wilsons map they can tell you if fitting is available in your area.

Do you cut carpets to size? +

All our carpets come in fixed widths (usually 4m or 5m) and we can cut the other side to whatever length you require. Remnants are sold as specified on the label.

How much will fitting cost? +

All our carpets come in fixed widths (usually 4m or 5m) and we can cut the other side to whatever length you require. Remnants are sold as specified on the label.

How much will fitting cost? +

The cost of your fitting will be base on the size (in m²) of the areas you want fitted. Minimum cost do apply, phone or drop into your local store for more information.

What do I need to do before a fitting? +

Please make sure the room(s) due to be fitted are clear of furniture and any existing flooring, including underlay and grippers (unless you have decided to re-use).
If the room is not clear of furniture or existing flooring our fitters can uplift this, but it may incur additional fitting charges.
Please also make sure that pathways to the room(s) due to be fitted are clear of obstructions, to allow our fitters to bring flooring into your property. As most of our flooring products are bulky, this saves time if it can be easily brought into your property.
Unfortunately we cannot dispose of any waste but our fitters will bag any waste up and leave it in a convenient location for you.

Can I change my fitting date? +

Yes! As long as you give us at least 48 hours notice.

Jobs

Do you have any shop/driver/fitter vacancies? +

We are always looking for enthusiatic new people to join our team. If you are intrested you can send your CV to jobs@wilsonscarpets.com